Privacy Policy

Hiramatsu Inc. (hereinafter referred to as “the Company”) recognizes the importanceof
information that can be used to identify individual guests (hereinafter referred to as
“personalinformation”), and has established rules related to information management
to handle such information withdue care. Please refer to this page for our basic policy
on the handling of personal information.

Hiramatsu Inc. (hereinafter referred to as the “Company”) recognizes the corporate obligation to appropriately handle personal information. We have developed this Privacy Policy to ensure all of our Company executives, employees, and contractors (hereinafter referred to as the “Staff Members”) appropriately collect, use and manage personal information while complying with all relevant laws related to the protection of personal information.

Information to Be Collected
Information to be collected by the Company may include name, address, telephone number, e-mail address, birth date, gender, nationality, passport and visa information, marketing preferences, information you put on the Company’s survey, information the Staff Members put on the Company’s survey as per your instructions, information about your previous stays and purchases of services and products with the Company, information on personal preferences the Company learns about during your stay, information you provide upon using the Company’s services, information collected by travel agents upon receiving your booking requests, crucial information required to complete transactions such as information on credit cards or other payment methods.
Information Collected When You Access the Company’s Website and Social Media Sites
When you access the Company’s website, the Company may collect your device information, log information, cookies, anonymous ID, location information, IP address, and device identification information.

Information Collected From Social Media Sites
When you voluntarily participate in social media activities and services hosted by the Company, the Company may collect information about your contact and identity, Company stays and purchases, activities on the internet and network, and any other information included in the contents you post on social media sites or profile pages.

Purposes of Using Personal Information
The Company uses the acquired personal information for the following purposes:
To provide you with the service;
To contact you for the confirmation of a reservation or similar purposes;
To handle your transactions and luggage shipment;
To conduct surveys to improve products and services;
To conduct market analysis for product sales;
To advertise and sell products by sending marketing materials;
To request you to comply with the terms and conditions for the use of the services provided through the Company’s website;
To protect you and the services provided through the Company’s website;
Other purposes of use specified at the time of information collection;
To comply with any applicable laws and regulations.

Disclosures of Personal Information
The Company will appropriately manage and not disclose acquired personal information to any third party except for the following cases:
When the Company has your consent to the disclosure;
When the Company shares your personal information with the Company’s contractors to provide services requested by you;
When disclosure is required under the laws and regulations.

Management of Personal Information
The Company takes necessary measures such as maintaining a security system, thoroughly educating the employees and implementing safety measures to keep acquired personal information accurate and up-to-date and to prevent unauthorized access to, loss, damage, falsification, or leakage of your personal information.

Inquiries About Personal Information
When the Company receives your request to inquire about, correct, or delete your personal information, the Company will respond to the request after confirming your identity.

Compliance with Laws and Regulations
The Company will comply with the relevant Japanese laws and regulations related to acquired personal information.

Shared Use of Personal Information
For the purpose of providing services, the Company may share acquired personal information with the Company’s contractors within the scope of the purposes of use. If the Company shares personal information with a contractor, the contractor will have an obligation under an agreement to manage the personal information, and the Company will implement appropriate supervision.

Protection of Personal Information on Linked Sites
The Company website may contain links to websites of other companies and organizations for the purpose of providing useful information and services. The Company cannot be held responsible for the collection and handling of personal information by businesses or individuals linked through the Company’s website. When following the links on the Company’s website, please check each of the linked website’s policies regarding their handling of personal information.

Change of Private Policy
This Privacy Policy may be subject to change following the revision of the Company’s personal information management policies. When changes are made, the revised Privacy Policy will be posted on the Company’s website. The changes will become effective when the revised Privacy Policy is posted on the website.

Contact Information
Please contact the following office for inquiries related to personal information.
Hiramatsu Inc.
E-mail: e-mail:[email protected]

Effective date: 2024/1/1

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