CHECK-IN TIME: 3.00pm to 8.00pm (Dinner Plan check-in until 7.00pm) CHECK-OUT TIME: 11.00am
*Please note that specific check-in and check-out times may vary based on your selected accommodation plan. Refer to the details of your chosen plan for confirmation.
Yes, we can store your luggage for up to 3 days prior to your stay.
When sending luggage in advance, please clearly indicate your reservation name and check-in date on the shipping label,and send it to the following address.Please note that you should bring by yourself valuables, fragile items, or items requiring temperature and humidity control check in day.
THE HIRAMATSU HOTELS & RESORTS GINOZA
1425 Matsuda, Ginoza-son, Kunigami-gun 904-1301, Okinawa
Tel:098-968-5600
From Naha Airport : Approximately 70 minutes by Car or Taxi.
From Naha Airport : Approximately 90 minutes by Bus.
For more details, click here.
We offer free shuttle service from 「Ginoza IC」 bus stop.
Please inform us of your arrival time at Ginoza IC bus stop in advance by phone or email if you would like to use this service.
Please choose the prepayment option when making your reservation online.
We accept reservations up to 6 months in advance.
Please note that for dates not yet shown on the website, rates are not confirmed.
Unfortunately, we cannot accept requests for early check-in or late check-out.
Please let us know in advance if you plan to arrive before check-in time (3.00pm).
You are welcome to wait in the Lounge or the Café.
For special occasions such as birthdays or anniversaries,we are delighted to offer cakes and flower services.
Please request these services at least 3 days in advance.
Anniversariy cake: from JPY 3,200
Flower bouquet: from JPY6,050 (at least 5 days in advance)
Please feel free to contact us regarding the details of the cake or bouquet, and timing of delivery.
Please let us know in advance if you would like to send a bouquet that you will provide yourself.
Unfortunately, we cannot accept requests for specific rooms.
A total of 4 rooms (2 Standard Twin rooms and 2 Premium Twin Rooms) are available for use as connecting rooms. A total of 2 rooms can be used as connecting rooms. (For up to 4 guests in total).
Children over 12 years old are charged the same rate as adults.
Children from 6 years old to 12 years olds: ¥ 28,800 (Including bed, dinner(children course) and brrakfast
Children under 6 years old (preschool age): ¥ 7,700 (co-sleep, Including dinner and brekfast(both are child plates))
Children under 6 years old (preschool age), If bedding and meals are not required: Free of charge.
To ensure a comfortable stay for families, we can provide amenities and loan items for children.
Children’s toothbrushes, slippers, beach sandals, loungewear, and shampoo and body soap are provided.
We can also provide a bed guard or change twin beds to a wide king size bed by attaching the beds together.
Baby cots are available. The number of cots is limited: please contact us at least one day prior to your stay to request this service.
No cancellation fee will be charged if your flight is cancelled because of a typhoon. Please let us know as soon as possible if your flight is cancelled, and we will take care of the cancellation process.
Unfortunately, the hotel cannot accommodate pets.
The view from guest rooms differs according to room type, but every room has a terrace with a view of the Pacific Ocean and the Yambaru forest. Please note that the view may be partially obscured by buildings, etc.
We also assist with delivery arrangements.
We provide packaging materials such as cardboard boxes, so please inquire if you wish to use this service.Please note that deliveries outside the prefecture may take extra time. Additionally, there are certain items, such as Awamori,
that cannot be included in shipments.
Please ask the staff for details.
Private Pool Villa Suites can sleep up to 4 guests (elementary school age and above) if 2 extra beds are placed in the living-room building. Please note that only the bedroom building has a toilet and bathroom.
Hair irons
Curling iron
Clothes irons and ironing boards
DVD and Blu-Ray disc players
Shoe dryer
etc.
For more information, please check here.
Please note that limited numbers of these items are available.
Mineral water, local beers and juices are available. (Some items are subject to charge).
Free of charge: Self-service laundry (washing machine, dryer, detergent)and two swimwear spin dryers are available in the lounge building.
Please ask at the front desk.
Guests can use Wi-Fi for free.
As the water is not heated, we recommend using the pools between April and October, when the weather is warmer.
Many bath products contain fine particles and oils that can damage the jet bath mechanism. Please use bath products (including bath foam) only in the indoor bathtub.
Jet baths are expected to relax, massage, and increase blood flow through moderately strong vibrations.
You can leave your luggage at the hotel until the end of the day on which you check out. Please ask our staff if you would like to take advantage of this service.
(Please take any valuables, fragile items or items that are sensitive to heat or moisture with you.)
You don’t need a reservation, and participation is free. Just come along at any time between 4.00pm and 5.00pm. Please note that Ginoza Time and Masan Time may be suspended during bad weather.
The hotel has a Main Dining Room and a Café. The Main Dining Room serves full-course menus of French cuisine that makes lavish use of local ingredients. The Café serves a variety of dishes, depending on the time of day, including Okinawan cuisine, pasta, curries and other light meals, and steak.
Room service is available, but dinner and breakfast, where included in your plan, are served in the Main Dining Room.
The hotel has two private dining rooms, but depending on the weather (including the wind) these rooms may not be available, and therefore we cannot accept reservations
The Café, on the 1st floor of the Lounge Building, also offers a lunch menu.
Café opening hours | 11.00am to 5.00pm (last orders 5.00pm)
* Please note that lunch is available only to hotel guests.
Food, wine and other beverages are available.
For details, please visit the Dining section.
Last order 9.30pm
There is no specific dress code. However, please refrain from wearing the Loungewear and slippers provided in your room around the hotel.
There is no age restriction, and guests with children are welcome.
Children's menus are available.
Please let us know in advance if you have any allergies or food restrictions.
<Dinner
Children's plate : JPY 5,100
Short course for children: JPY 13,000
<Breakfast
Children's plate: 2,600 yen
For more details, please visit the Dining page.
Wheelchairs and pushchairs are welcome. Please note that some areas have steps, and feel free to ask our staff for assistance.
If you have allergy concerns, please inform us by 7 days before your visit. We will prepare a special menu to ensure you can enjoy your meal.
While we do not have a dedicated menu, we can accommodate vegan preferences. Please inform us by 10 days before your visit.
We can adjust portion size to suit your preference. Please let us know your requirements in advance.
You are welcome to bring your own wine. However, there is a corkage fee of ¥6,600 (tax included) per bottle. *There is no corkage fee for consuming your own wine in your guest room.We kindly request that guests refrain from bringing their own glasses.
Reservations for dinner time only can be made one month in advance through the official website or by phone.
For same-day reservations, please inquire by 3pm.
We currently do not offer an à la carte menu.
Non-hotel guests are admitted only for dinner, but if the dining room is already fully occupied by hotel guests, it may not be possible to provide seats for them. Please note that only the Main Dining Room is open to non-hotel guests, and that non-hotel guests are not permitted to view or enter occupied guest rooms or other hotel facilities.
The content of menus for stay plans that include dinner and breakfast changes daily. On days when the plan does not include dinner, full-course menus and lighter meals are also available to hotel guests. Please ask our staff for details.
As the water is not heated, the Infinity Pool can be used between April and October. For more information, click here.
Swimming floats are permitted, provided they do not inconvenience other guests.
We have swimming floats for hire, suitable for children and adults, but please note that numbers are limited.
You can access the beach directly from the hotel grounds, but it is not a private beach, and no beach parasols or other amenities are provided. Please exercise due caution when swimming as the beach has no jellyfish nets.
Yes, the hotel has a spa room offering treatments that draw on Okinawa’s natural bounty.
Opening hours | 9.00am to 11.00pm (last appointments 9.00pm)
Reservations and enquiries | [email protected] / +81 (0)98-968-5600 (hotel switchboard)
* The spa room accepts reservations from three months before the start date of your stay.
Yes, couple’s treatments are available.
If available, we can schedule spa appointments on the same day.
Please ask our staff for details.
For more information, please visit SPA&MASSAGE
All guest rooms (including the terraces and balconies) are non-smoking.
Please use the smoking areas in the dining, cafe and loung building.
Outdoor flat parking is available, reservations are not required.
We do not have a charger available.
Unfortunately, we do not have a daycare centre.
Yes, our staff can help you find a babysitter. Please let us know the dates and times when they are required.
* Please also note that all agreements are between the babysitter and yourself.
The hotel shop is situated in the Lounge and offers a range of products, including Hiramatsu original merchandise, Ryukyu glass and shisa guardian lion figurines, but please note that it does not stock daily necessities. A convenience store, pharmacy and other shops can be found around 5-10 minutes’ drive from the hotel.
We only sell swimwear; we do not hire it
We do not have gym or sauna facilities.
The landscape around the hotel is typical of Okinawa, with sugarcane fields, but please avoid walking at night as there is little street lighting and you may encounter wild animals. Please also take precautions against heat stroke in summer, as there are no tall buildings in the area, and little natural shade.
Ginoza is situated in the central part of Okinawa Main Island, and is only a short drive from a range of popular attractions including Churaumi Aquarium, Kourijima Island and Yachimun no Sato, home of traditional Okinawan ceramics. Churaumi Aquarium is about an hour away. For more information, click here.
The hotel is about 10 minutes by car from Michinoeki Ginoza (Ginoza Roadside Station), where you can buy umibudo seaweed harvested off Ginoza and sweets, etc made in the village. Michinoeki Kyoda (Kyoda Roadside Station) is around 30 minutes away by car, but has one of the widest souvenir selections of all roadside stations in the prefecture.
We can provide information on activities. Many of these are organized by private individuals and can take a little time to arrange, so please let us know as soon as possible if you would like to take part. For more information, click here.
On Tuesday, Saturday, and Sunday mornings, the hotel organizes a free Sunrise Yoga session. A yoga mat is provided in each guest room, and we can arrange private yoga lessons for a fee. For more information, click here
There is a golf course nearby. For details, please visit activities page.
In accordance with Article 24 of the Pharmaceutical Affairs Law, we do not provide medicines.
Please prepare any medication you may need in advance of your visit, or ask at the front desk for information on hospitals and pharmacies near the hotel. (Please note that these may not be open at all times, depending on the time of day or day of the week.)
Please inform our staff if you experience any symptoms such as fever or vomiting during your stay.
Only guests who make reservations by telephone or through our official website are eligible for Hiramatsu Member benefits.
(Please note that points will not be awarded and cannot be used for any expenses other than room charges (such as food and beverages) when reservations are made through reservation sites or travel agencies).
Yes, please feel free to take photos and film videos and record memories of your stay, including your meals. However, to avoid annoyance to other guests, please do not use drones or photograph other guests without permission.
You don’t need a reservation, and participation is free. Just come along at any time between 4.00pm and 5.00pm. Please note that Ginoza Time and Masan Time may be suspended during bad weather.