Article 1 — Scope of Application
Article 2 — Application for Accommodation Contracts
Article 3 — Conclusion, etc of Accommodation Contracts
Article 4 — Special Contracts Requiring no Deposit
Article 4-2 — Request for cooperation in infection control measures at facilities
The Hotel may request cooperation from the person who intends to stay at the hotel in accordance with the provisions of
Article 4-2, Paragraph 1 of the Hotel Business Act (Act No. 138 of 1948).
Article 5 — Refusal of Accommodation Contracts
The Hotel may refuse to conclude an accommodation contract under any of the following circumstances. However, this
paragraph does not mean that the Hotel may refuse accommodation in cases other than those listed in Article 5 of the
Hotel Business Act.
Article 5-2 — Explanation of refusal to conclude a contract of accommodation
The person who intends to stay may request the Hotel to explain the reasons for its refusal to enter into a contract of
accommodation in accordance with the preceding article.
Article 6 — Guest’s Right to Cancel Accommodation Contract
Article 7 — Hotel’s Right to Cancel Accommodation Contract
Article 7-2 — Explanation of Cancellation of Accommodation Contract
In the event that the Hotel cancels the accommodation contract in accordance with the preceding article, the Guest may
request an explanation of the reasons for such cancellation.
Article 8 — Registration
Article 9 — Guest Room Occupancy Hours
The Guest shall be entitled to occupy the contracted guest room from 3pm on the day of registration to 11am the
following day. However, in the event of a stay of consecutive nights, the Guest shall be entitled to occupy the room
throughout the day, except on the day of registration and day of departure.
Article 10 — Observance of House Regulations
Within the Hotel’s premises, the Guest shall observe the House Regulations established by the Hotel and posted within the
premises of the Hotel.
Article 11 — Opening Hours
Within the Hotel’s premises, the Guest shall observe the House Regulations established by the Hotel and posted within the
premises of the Hotel.
Article 12 — Payment of Charges
Article 13 — Liabilities of the Hotel
Article 14 — Arrangements if the Hotel is Unable to Provide the Contracted Room
Article 15 — Handling of Deposited Articles, etc
Article 16 — Custody of the Guest’s Luggage or Personal Effects
Article 17 — Liability in Regard to Parking
If the Guest makes use of the Hotel’s parking facilities, the Hotel merely offers the space for parking and shall bear no
responsibility for custody of the vehicle, whether or not the keys to the vehicle are deposited with the Hotel. However,
the Hotel shall be liable for any damage to the vehicle caused by its wilful or gross negligence in the management of the
parking facilities.
Article 18 — Liabilities of the Guest
The Guest shall compensate the Hotel for any damage caused by the Guest, whether intentionally or through negligence.
Table 1: Calculation of accommodation charges (Article 2, Paragraph 1; Article 12, Paragraph 1)
[Total accommodation charges to be paid by the Guest]
Breakdown | Accommodation charges | (1)Basic accommodation charge (Room charge or room charge + food and beverages charge) | Additional charges | (2) Food and beverages (except food and beverages included in (1)) and other charges (3) Service charge (15%) | Taxes | (4) Consumption tax, (5) Bath tax |
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Notes:
Table 2: Cancellation charge (Article 6, Paragraph 2)
Number of rooms < 1-4 rooms > | Notice of cancellation | Charges | ・14~8 days' before | 10% | ・7~4 days' before | 30% | ・3 days’ before | 50% | ・2 days' before ~ No show (no notice given) | 100% |
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Number of rooms < More than 5 rooms> | Notice of cancellation | Charges | ・60 ~ 31 days' before | 50% | ・30 days' before ~ No show (no notice given) | 100% |
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Notes: