Terms and Conditions for Accommodation Contracts
Article 1.
1.Contracts for Accommodation and related agreements to be entered into between this Hotel and the Guest to be accommodated shall be subject to these Terms and Conditions. And any particulars not provided for herein shall be governed by laws and regulations and/or generally accepted practices
2.In cases when the Hotel has entered into special contract with the Guest insofar as such special contract does not violate laws and regulations and generally accepted practices, notwithstanding the preceding Paragraph, the special contract shall take precedence over the provisions of these Terms and Conditions.
【Application for Accommodation Contracts】
Article 2.
1.A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify theHotel of the following particulars:
(1) Names of the Guest (s) ;
(2) Date of accommodation and estimated time of arrival;
(3) Accommodation Charge s (based, in principle, on the Basic Accommodation Charges listed in the Attached Table No.1);
(4) Other particulars deemed necessary by the Hotel.
2.In cases when the Guest requests, during his stay, extension of the accommodation beyond the date in subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.
【Conclusion of Accommodation Contracts, etc.】
Article 3.
1.A Contract for Accommodation shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply when it has been proved that the Hotel has not accepted the application.
2.When a Contract for Accommodation has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit fixed by the Hotel within the limits of Basic Accommodation Charges covering the Guest’s entire period of stay (3 days when the period of stay exceeds 3 days) by the date specified by the Hotel.
3.The deposit shall be first used for the Total Accommodation Charges to be paid by the Guest, then secondly for any cancellation charges under Article 6, and thirdly for the reparations under Article 18 as applicable, and the remainder, if any, shall be refunded at the time of payment of the Accommodation Charges as stated in Article 12.
4.When the Guest has failed to pay the deposit by the date stipulated in Paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in cases where the Guest is thus informed by the Hotel when the period of the payment of the deposit is specified.
【Special Contracts Requiring No Accommodation Deposit】
Article 4.
1.Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into, a special contract requiring no accommodation deposit after the Contract has been concluded as stipulated in the same Paragraph.
2.In cases when the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as though the Hotel has accepted a special contract prescribed in the preceding Paragraph.
【Refusal of Accommodation Contracts】
Article 5.
1.The Hotel may not accept the conclusion of an Accommodation Contract under any of the following cases:
(1) When the application for accommodation does not conform with the provisions of these Terms and Conditions;
(2) When the Hotel is fully booked and no room is available;
(3) When the Guest seeking accommodation is deemed liable to conduct himself in a manner that will contravene the laws or act against the public order or good morals in regard to his accommodation;
(4) When the Guest seeking accommodation is considered to correspond to the following (a) to (c) ;
(a) The law in respect to prevention, etc. against illegal actions by gang members (1991 Law item77) stipulated article 2 item 2 (hereinafter referred to as “gang group”) , gang member stipulated by the same law article 2 item 6 (hereinafter referred to as “gang member”) , gang group semi-regular members or gang member- related persons or other antisocial forces.;
(b) When gang group or gang members are associates of corporations or other bodies intending to control business activities.;
(c) When a corporate body is related to gang members.;
(5) When the Guest seeking accommodation can be clearly detected as carrying an infectious disease;
(6) When seeking accommodation, demonstrates violent activity or makes demands beyond reasonable purview.
(7) When the Hotel is unable to provide accommodation due to natural calamities, disfunction of the facilities and/or other unavoidable causes;
(8) When the Guest seeking accommodation acts in an inebriated fashion likely to disturb others Guests, or when a Guest seeking accommodation is verbally abusive or disruptive in a fashion likely to disturb other Guests.
【Right to Cancel Accommodation Contracts by the Guest】
Article 6.
1.The Guest is entitled to cancel the Accommodation Contract by so notifying the Hotel.
2.In cases when the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in cases when the Hotel has requested the payment of the depos it during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before the payment), the Guest shall pay cancellation charges as listed in Attached Table No.2. However, in cases when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest has been informed of the obligation of the payment of the cancellation charges.
3.Guests with confirmed reservations who have not arrived at the Hotel by 8:00 p.m. on the first evening oftheir reserved stay are subject to cancelled bookings at the discretion of the Hotel. Guests who have informed the Hotel of their estimated late arrival on the first day of their reserved stay and who have not arrived within two hours of the earlier advised late arrival hour are also subject to cancelled bookings at the discretion of the Hotel.
【Right to Cancel Accommodation Contracts by the Hotel】
Article 7.
1.Article 7. The Hotel may cancel the Accommodation Contract under any of the following cases:
(1) When the Guest is deemed liable to conduct and/or has conducted himself in a manner that will contravene the laws or act against the public order and good morals in regard to his accommodation;
(2) When the Guest is clearly considered to correspond to the following (a) to (c) .;
(a) Gang group, gang group semi-regular members or gang member related persons or other antisocial forces.
(b) corporate body or other organization when gang groups or gang members control business activities.
(c) In a corporate body which has persons connected to gang members as its board member.
(3) When the Guest can be clearly detected as carrying an infectious disease;
(4) When being accommodated, demonstrates violent activity or makes demands beyond reasonable purview.
(5) When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure;
(6) When Guests are inebriated, acting in an unruly fashion, speaking or singing in an unusually loud voice, entering guestrooms of other Guests without permission, and who by doing the aforementioned disturb other Guests.
(7) When the Guest dose not observe prohibited actions such as smoking in bed, mischief to the fire-fighting facilities and other prohibitions of the Use Regulations stipulated by the Hotel (restricted to particulars deemed necessary in order to avoid the causing of fires) .
2.In cases when the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not be entitled to charge the Guest for any services during the contractual period which he has not received.
【Registration】
Article 8.
1.The Guest shall register the following particulars at the front desk of the Hotel on the day of the accommodation:
(1) Name, age, sex, address, and occupation of the Guests (s) ;
(2) For foreign guests, nationality, passport number, port and date of entry into Japan;
(3) Date and estimated time of departure;
(4) Other particulars deemed necessary by the Hotel.
2.In cases when the Guest intends to pay his Accommodation Charges prescribed in Article12 by any means other than Japanese currency, such as traveler’s cheques, coupons or credit cards, these credentials shall be shown in advance at the time of registration prescribed in the preceding Paragraph.
【Occupancy Hours of Guest Rooms】
Article 9.
1.The Guest is entitled to occupy the contracted guest room of the Hotel from 3:00p.m. to 11:00am the following day. However, in cases when the Guest is accommodation dated continuously, the Guest may occupy it all day long, except for the days of arrival and departure.
2.The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In this case, extra charges shall be paid as follows:
(1) Up to 3 hours: one third of the room charge;
(2) Up to 6 hours: one half of the room charge;
(3) More than 6 hours: room charge in full.
【Observance of Regulations Governing Lodging】
Article 10.
Guests shall observe the regulations and rules of the Hotel in accordance with those stipulations governing lodging.
【Service Hours】
Article 11.
1.Hours of business at the main facilities and Additional Facility in the Hotel are indicated as follows. Regarding other facilities, kindly refer to relative printed materials provided in your room.
(1) Front Desk, Entrance Hours
Access Hours: Main Entrance only is open 24 hours.
Front Desk: 24 hours
(2) Food, Beverage Facility Service Hours
Breakfast: 8:00 am to 10:00 am.
Dinner: 5:30 pm. to 9:00 pm.
2.Other Facilities:
Room Service: 5 pm – 10 pm
3.The hours listed above are subject to temporary change without notice.
【Payment of Accommodation Charges】
Article 12.
1.The breakdown and method of calculation of the Accommodation Charges, etc. that the Guest shall pay are as listed in the Addendum Table No.1.
2.Accommodation Charges, etc., as stated in the preceding Paragraph, shall be paid with Japanese currency or by any means other than Japanese currency, such as traveler’s cheques, coupons or credit cards, recognized by the Hotel at the Front Desk at the time of the departure of the Guest or upon request by the Hotel.
3.Accommodation Charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for him by the Hotel and which remain at his disposal.
【Liabilities of the Hotel】
Article 13.
1.The Hotel shall compensate the Guest for damages if the Hotel has caused such damages to the Guest in its fulfillment or nonfulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in cases when such damage has been caused due to reasons for which the Hotel is not liable.
2.In accordance with local fire regulations, hotel personnel preparedness, fire prevention systems and safety standards are tested annually by the fire department. The hotel is also covered by Hotel Liability Insurance in order to deal with unexpected fire and/or other disasters.
【Handling When Unable to Provide Contracted Rooms】
Article 14.
1.The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practical with the consent of the Guest.
2.When arrangement of other accommodation cannot be made not with understanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations. However, when the Hotel cannot provideaccommodation due to causes for which the Hotel is not liable, the Hotel shall not compensate the Guest.
【Handling of Deposited Articles】
Article 15.
1.The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused to goods, cash or valuables deposited at the Front Desk by the Guest, except in the case when this has occurred due to causes of force majeure.
2.The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused, through intention or accident on the part of the Hotel, to the goods, cash or valuables which are brought into the premises of the Hotel by the Guest but are not on deposit at the Front Desk. However, for articles of which the kind and value has not been reported in advance by the Guest, the Hotel shall compensate the Guest within the limits of 300,000yen, except in case where loss or damage was caused intentionally or by gross negligence on the part of the Hotel.
【Custody of Baggage and/or Belongings of the Guest】
Article 16.
1.When the baggage of the Guest is brought into the Hotel before his arrival, the Hotel shall be liable to keep it only in cases when such a request has been accepted by the Hotel. The baggage shall be handed over to the Guest at the Front Desk at the time of his check-in.
2.Should the guest leave baggage or personal belongings in the room after check out, the Hotel shall await instructions from the owner. If no contact is made, we will handle the property in accordance with the laws and regulations concerning lost property and operational standards. Valuables will be reported to the nearest police station within 7 days of discovery, and any other items will be disposed of after a period of 4 months has expired.
However, if an article is unsuitable for storage, such as food, drinks, magazines, due to hygiene, safety, or for any other reasons, the Hotel may dispose of it the following day, regardless of the owner’s instructions.
3.The Hotel’s liability in regard to the custody of Guests’ baggage and belongings in cases indicated in the preceding two Paragraphs shall be assumed in accordance with the provisions of Paragraph 1 of the Preceding Article in cases in Paragraph 1. and with the provisions of Paragraph 2 of the same Article in the case of Paragraph 2.
【Liability in Regard to Parking】
Article 17.
The Hotel shall not be liable for the custody of the vehicle of a Guest when the Guest utilizes the parking lot within the premises of the Hotel, as it shall be regarded that the Hotel simply offers the space for parking, whether the key of the vehicle has been deposited to the Hotel or not. However, the Hotel shall compensate the Guest for the damage caused through intention or negligence on the part of the Hotel in regard to the management of the parking lot.
【Liability of the Guest】
Article 18.
The Guest shall compensate the Hotel for the damage caused through the intention or negligence on the part of the Guest.
Addendum Table No.1 Billing Procedures
(Refer to Article 2, Paragraph 1, Article 3, Paragraph 2, and Article 12, Paragraph 2.)
For Lodging:
For Food and Beverages:
5. Food and Beverages
6. Service Charges (5×15%)
7. Consumption Tax
For Miscellaneous Charges:
8. Telephone, facsimile
9. Laundry
10. Other miscellaneous charges
11. Consumption Tax
Note:
・1 to 4 rooms
No-Show, Arrival Date: 100%
1 Day Prior to Arrival: 80%
2 Days Prior to Arrival: 50%
7 Days Prior to Arrival: 20%
・Over 5 rooms
No-Show, Arrival Date: 100%
30 Days Prior to Arrival:100%
60 Days Prior to Arrival: 50%
1.Percentages signify cancellation charge percentage of the accommodation Charge.
2.When the number of contracted days is shortened, cancellation charges for the first day shall be billed regardless of the number of days shortened.
【Changes to the Terms and Conditions】
Article 19.
1.These Terms and Conditions fall under the category of fixed terms of contract (teikei-yakkan) under the Civil Code of Japan (“Code”) , and any part of these Terms and Conditions may be changed by us in accordance with the provisions of the Code if such change is beneficial to the members or necessary for a reasonable purpose.
2.Changes to these Terms and Conditions shall be posted on the company's designated website and shall apply from the effective date. In the event that these Terms and Conditions are changed, a document or a tablet terminal containing the details of the changes shall be available in the guest room.
as of January 2024